Privacy Policy

Last Updated: July 2026

Welcome to Lafemme.lk. Your privacy is important to us. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit or make a purchase from our website.

By accessing or using Lafemme.lk, you agree to the practices described in this Privacy Policy.

Who We Are

Lafemme.lk is a Sri Lankan online fashion store offering women’s lingerie, bras, panties, shapewear, sleepwear, clothing and fashion essentials. We are committed to providing a secure and trustworthy online shopping experience for every customer.

Information We Collect

When you visit our website or place an order, we may collect information including:

  • Your full name
  • Email address
  • Telephone number
  • Delivery and billing address
  • Order details
  • Payment information (processed securely by payment providers)
  • IP address
  • Browser and device information
  • Cookies and website usage data

We only collect information necessary to process orders, improve our services and provide customer support.

How We Use Your Information

Your personal information may be used to:

  • Process and deliver your orders
  • Provide customer support
  • Verify transactions
  • Improve our website and services
  • Send order confirmations and shipping updates
  • Respond to enquiries
  • Prevent fraud and unauthorised activity
  • Comply with legal obligations
  • Send promotional emails only if you have chosen to receive them

Your Privacy Matters

We respect your privacy. We do not sell, rent or trade your personal information to third parties for marketing purposes.

Payment Security

All online payments are processed using secure payment gateways. Lafemme.lk does not store your complete debit or credit card information on our servers.

Cookies

Our website uses cookies to improve your browsing experience. Cookies help us remember your preferences, analyse website traffic and enhance website performance.

You may disable cookies through your browser settings, although some website features may not function correctly.

Third-Party Services

We may use trusted third-party service providers to help operate our business, including payment gateways, delivery partners, website analytics and email services. These providers only receive the information necessary to perform their services.

Google Analytics

We may use Google Analytics to understand how visitors interact with our website. This information helps us improve user experience and website performance. Google Analytics does not identify individual users.

Email Communications

If you subscribe to our newsletter, we may occasionally send information about new arrivals, promotions and exclusive offers.

You may unsubscribe at any time using the link included in every marketing email.

How We Protect Your Information

We use appropriate technical and organisational security measures to protect your personal information from unauthorised access, misuse, alteration or disclosure.

Although we take every reasonable precaution, no online transmission or storage system can be guaranteed to be completely secure.

Your Rights

You have the right to:

  • Request access to your personal information
  • Correct inaccurate information
  • Request deletion of your information where legally permitted
  • Withdraw marketing consent
  • Contact us regarding privacy concerns

Children’s Privacy

Lafemme.lk is intended for individuals aged 18 years and above. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page together with the updated revision date.

External Websites

Our website may contain links to external websites for your convenience. We are not responsible for the privacy practices or content of third-party websites. We encourage you to read their privacy policies before providing personal information.

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us through our Contact Us page.

We are committed to protecting your privacy and providing a secure online shopping experience for every customer.

Why Shop with Lafemme.lk?

At Lafemme.lk, we believe every woman deserves confidence, comfort and style. We are committed to protecting your privacy while providing secure online shopping, quality products, fast delivery across Sri Lanka and excellent customer service.

Thank you for trusting Lafemme.lk.